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🏁 Getting Started

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Getting Started FAQ

• How do I sign up for services?
• How soon can I get an appointment after signing up?
• How do I schedule an appointment? </aside>

🧾 Billing

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Billing FAQ

• Can I tip my groomer?
• What types of payment do you accept?
• Do you offer any discounts or loyalty programs? </aside>

📖 Booking

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Booking FAQ

• Do you groom cats?
• What information do you need about my pet?
• What do I do if I need to change my appointment?
• How long with the bath/groom take?
• What vaccinations are required?
• What if my pet is matted?
• What if I discover fleas on my dog?
• What are your prices?
• What is your cancellation policy? </aside>

🚿 Services

<aside> <img src="/icons/question-mark_lightgray.svg" alt="/icons/question-mark_lightgray.svg" width="40px" /> Services FAQ

• What kind of shampoos do you use to bathe my pet?
• What’s included in a Bath?
• What’s included in a Mini Groom?
• What’s included in a Full Groom?
• Can you bathe my pet with shampoo I or my veterinarian have provided?
• Are you licensed and insured?
• How is my pet’s safety ensured during the grooming process?
• What do your groomers do in the event of an emergency?
• Will you sedate my pet?
• Can you provide flea and tick treatments?
• Can I stay with my pet during the grooming session?
• How do you handle pets that are nervous or anxious?
• Do you accept pets with special needs or medical conditions?
• What should I do if I notice any issues or discomfort after my pet’s grooming? </aside>

Need further assistance? Feel free to reach out to us at [email protected], and one of our experts will respond promptly.